Problem is, as stated in my OP I don't know what any of that means (other than the connection being interrupted) or what if anything can be done about it. When the Forticlient reconnects (I have to retype the password) it gives the message: Running the continuous PING looked all okay until the Forticlient dropped out, then it gives this message: Your Public IPv4 is: 144.132.22.219Your IPv6 is: Not Detected Your Local IP is: 192.168.4.1Location: Sydney Australia While VPN is connected:Your Public IPv4 is: 49.255.132.38Your IPv6 is: Not Detected So I checked the and it seems to have two different ones. On my old ADSL I never had any issues with Forticlient so I don't believe that's the cause of the constant disconnections, but as stated my ISP say they don't know what the problem is and therefore can't help me. Thanks for your response (I know it was a while ago!) To stop the ping just kill the command prompt. That will send a continuous ping to one of the Google DNS servers. Start a command prompt and type "ping -t 8.8.8.8". First thing I'd check is if your external IP is changing as that would break the VPN, you get see your external IP by visiting a site like Other thing I'd try is running a continuous ping and see if that times out when your VPN drops. Please bear in mind I'm only an end-user and have a very very limited knowledge of anything IT-related.
#Fortinet vpn disconnecting Pc#
My Win7 PC has no wireless adaptor, so it utilises 16+ year old in-wall ethernet cabling (at the other end of the house to the modem), plus a Netgear D6300 modem (as a router) plus a Netgear Nighthawk X6 (also as a router - both these Netgear utilised from the prior ADSL setup). Setup: Telstra (HFC connection) Technicolor DJA0230 modem, with a Netgear Telstra (HFC) cable adaptor. My employer's IT department have contacted the outsourced firewall company, who were also unable to help, so I was toldĀ to "get a dongle" for the PC, as a "solution" to the issue.
I have contacted my ISP, Telstra, who told me they didn't know what's causing the issue and therefore were unable (or unwilling) to help me fix it.
#Fortinet vpn disconnecting windows 7#
os="Microsoft Windows 7 Professional Edition, 32-bit Service Pack 1 (build 7601)" usingpolicy="" service= url=N/A userinitiated=0 browsetime=N/A
3:37:47 PM Information VPN FortiSslvpn: 1324: Ras: connection to fortissl terminated 2:49:23 PM Information VPN FortiSslvpn: 6752: PreferDtlsTunnel=0 2:49:23 PM Information VPN FortiSslvpn: 7440: fortissl_connect: device=ftvnic
2:46:22 PM Error VPN (repeated 1 times in last 1 sec) FortiSslvpn: 476: Error find interface for local_gwy 0204a8c0
2:46:22 PM Error VPN FortiSslvpn: 476: Error find interface for local_gwy 0204a8c0 2:46:22 PM Information VPN FortiSslvpn: 1120: Ras: connection to fortissl terminated I've saved logs to my desktop but can't attach b/c they're not txt files, but here's part of what one says: Sometimes it's 59min, sometimes it's 24min, sometimes it's almost 3 hours - completely random. Since moving to cable broadband from ADSL2 in early June I get constant VPN disconnections.